Rights & Responsibilities

Patients have a right to receive treatment irrespective of their type of primary and associated illnesses, socio-economic status, age, gender, sexual orientation, religion, caste, cultural preferences, linguistic and geographical origins or political affiliations.
Right to be heard to his/her satisfaction without the doctor interrupting before completion of narrating their entire problem and concerns.
Right to personal dignity and to receive care without any form of stigma and discrimination.
Privacy during examination and treatment.
Protection from physical abuse and neglect.
Right to confidentiality about their medical condition.
The information to be provided to patients are meant to be & in a language of the patient’s preference and in a manner that is effortless to understand.
:Right to information from the doctor to provide the patient with treatment options, so that the patient can select what works best for him/her.
Patients and/ or their family members have the right to receive complete information on the medical problem, prescription, treatment & procedure details.
Patients have to be educated on risks, benefits, expected treatment outcomes and possible complications to enable them to make informed decisions, and involve them in the care planning and delivery process.

I will be honest with my doctor & disclose my family/ medical history.
I will be punctual for my appointments.
I will do my best to comply with my doctor’s treatment plan.
I will have realistic expectations from my doctor and his treatment
Inform and bring to the doctor’s notice if it has been difficult to understand any part of the treatment or of the existences of challenges in complying with the treatment.
I will display intent to participate intelligently in my medical care by actively involving myself in the prescribed do-at-home activities.
I will do everything in my capacity to maintain healthy habits & routines that contribute to good health, and take responsibility for my. health.
I will make a sincere effort to understand my therapies which include the medicines prescribed and their associated adverse effects and other compliance for effective treatment outcomes.
I will not ask for surreptitious bills and false certificates, and/or advocate forcefully by unlawful means to provide me with one.
I will be respecting the doctors and medical staff caring and treating me.
9 I will abide by the hospital / facility rules.
I will bear the agreed expenses of the treatment that is explained to me in advance and pay my bills on time.

To be aware of the hospital wide policies.
To be treated considerably and respectfully without any discrimination.
To be aware of the terms and conditions of his/her employment before joining the organization.
If any one believes that he/she has been the victim of any kind of harassment, or knows of another employee who has the right to, report it immediately to the HR Department.
To seek clarity on the targets to be achieved and the rotes/responsibilities associated with the task to be performed.

Employees are expected to work on their duty hours to support the Hospital’s 24*7 operations and are also required to work overtime when the workload necessitates.
Employees shall be responsible for the equipment allocated to them and maintain it in accordance with the standard operating procedures.
Employees are expected to maintain proper discipline, professional ethics and proper dress code.
Employees are expected to plan leave well in advance and if unable to report to work on schedule he/she shall intimate to the department head.
Employees are responsible to maintain complete confidentiality of patient’s information’s.
Employees shall devote their time exclusively for the work assigned to them and do not engage in unwanted activities.

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